Advanced Automotive
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(95 Reviews)
Casey Howell, 03/03/2026I recently had my oil changed, fluids checked, and was advised that my vehicle was due for a tire rotation and filter change. Omar provided excellent customer service and kept me informed throughout the process. It is refreshing to find an auto shop that takes the time to thoroughly inspect one's vehicle. The service technician who worked on my Murano was very courteous. I highly recommend Advanced Auto in Rogers, AR.
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